Wednesday, February 25, 2009
Furniture
They started to move furniture in yesterday. We were able to actually sit in our living room :) It is pretty nice stuff, she put up paintings all over the house. There is a couch and 3 chairs in the living room.
Friday, February 20, 2009
A very busy week (final)
Today I call up the warranty company to inquire about getting the work yesterday reimbursed. It actually sounded pretty promising, she said that calipers are covered, but that I was supposed to get the repairs approved prior to having them done. It was pretty dumb of me actually, I could have just had Firestone call them and they would have paid them directly. As it is I had to fax the invoice and now wait for a response via snail mail.
So we will see how honest Tech Serv is, cause it should definitely be reimbursed.
So we will see how honest Tech Serv is, cause it should definitely be reimbursed.
A very busy week (cont.)
Yesterday was pretty crazy because I also had to get some repairs done on the car in the morning. Luckily Firestone was a ghost town so they were able to get me in right away. I called them and asked what it would cost to replace the brake pads (160). I dropped it off and expected to wait, but was told it would be at least an hour (couple people had come in since I had called...), so I walked to work (very cold out).
I received a call from them about 11, a caliper had seized so that needed to be replaced (580)... I called up VW and asked what they charge (680), and if it would be covered under my warrenty. They wouldn't commit, so I just told Firestone to fix it (I knew VW probably wouldn't be able to get me in till next week).
Firestone had told me that they would have it done by 2:30, so I call at 2:15 and ask about the status and I get this "Oh yeah, I told you it would be done at 2:30..." Great... So they offer to get it done as quick as possible. I start walking back over there, it is still cold out...
Long story short, I leave Firestone at 3, with a bill for 838.78 (new rotors required as well, plus a brake flush, and of course tax). Rush home to pick up some papers that I ended up not needing and speeding to closing at 3:30 in Roseville, hurray.
I received a call from them about 11, a caliper had seized so that needed to be replaced (580)... I called up VW and asked what they charge (680), and if it would be covered under my warrenty. They wouldn't commit, so I just told Firestone to fix it (I knew VW probably wouldn't be able to get me in till next week).
Firestone had told me that they would have it done by 2:30, so I call at 2:15 and ask about the status and I get this "Oh yeah, I told you it would be done at 2:30..." Great... So they offer to get it done as quick as possible. I start walking back over there, it is still cold out...
Long story short, I leave Firestone at 3, with a bill for 838.78 (new rotors required as well, plus a brake flush, and of course tax). Rush home to pick up some papers that I ended up not needing and speeding to closing at 3:30 in Roseville, hurray.
A very busy week
We had the closing on yesterday. It actually went very well. I don't have the closing docs with me, but I will post them later. Of course we got raked over the coals with fees, but what else can you expect? I think we ended up paying about 1300 for the modification.
Mel and Rob were there representing Lighthouse, they were very nice and paid us the full amount that we agreed upon for renting the model. They even gave us a house warming gift (set of kitchen knives), which was very nice. Stacee was there as well and great as usual, she brought us a plant.
The title officer was a different woman (Amy) then we originally had, and apparently she was new to the file. So there was a bit a her getting up to speed. I guess there were many calls back and forth between Mel and her and Stacee that morning. But it all worked out :)
Received an invoice from Tom (the lawyer), I think that will be the last one, unless he charges us to close the account as well... I guess he provided some piece of mind, but it was an expensive piece (637.50).
Mel and Rob were there representing Lighthouse, they were very nice and paid us the full amount that we agreed upon for renting the model. They even gave us a house warming gift (set of kitchen knives), which was very nice. Stacee was there as well and great as usual, she brought us a plant.
The title officer was a different woman (Amy) then we originally had, and apparently she was new to the file. So there was a bit a her getting up to speed. I guess there were many calls back and forth between Mel and her and Stacee that morning. But it all worked out :)
Received an invoice from Tom (the lawyer), I think that will be the last one, unless he charges us to close the account as well... I guess he provided some piece of mind, but it was an expensive piece (637.50).
Thursday, February 19, 2009
Appliance Delivery
The appliance delivery was on Tuesday morning. I received a call at 7am, and Keith told me that he would be at the house in 30-40 minutes. So I had to hurry out there... ;)
Keith and Freddy were the delivery men, and worked for a company other then Home Depot. I can't remember what it was called at the moment. They were really good though. Friendly and helpful. They got the stuff in and hooked up without a problem. Keith didn't need the expandable pipe to hook up the dryer so he said that he would credit that back to me, not sure if that has happened yet.
I didn't have any cash otherwise I definitely would have tipped them. All i can do is give them a 10 when Home Depot calls for a review of them.
The delivery was delayed from Saturday to Tuesday, so I was a little upset by that, but the delivery went very well. 4 stars (out of 5) for Home Depot appliance purchase.
Keith and Freddy were the delivery men, and worked for a company other then Home Depot. I can't remember what it was called at the moment. They were really good though. Friendly and helpful. They got the stuff in and hooked up without a problem. Keith didn't need the expandable pipe to hook up the dryer so he said that he would credit that back to me, not sure if that has happened yet.
I didn't have any cash otherwise I definitely would have tipped them. All i can do is give them a 10 when Home Depot calls for a review of them.
The delivery was delayed from Saturday to Tuesday, so I was a little upset by that, but the delivery went very well. 4 stars (out of 5) for Home Depot appliance purchase.
Tuesday, February 17, 2009
Walk thru
We had the walkthru with Steve last night. It went fine, he was nice and didn't have a problem with anything that we noticed. Informed us that we have a one year home warranty, which will cover pretty much any problems that we have... We'll see.
Closing is going to be at 4ish in Roseville on Thursday, so Jen won't have to take a day off. House looks very good. I am guessing they will take good care of it. Steve last night that other builders are the harshest critics of parade homes, funny.
Steve was also saying that they are going to be building two new houses, or at least that is what Rob is saying. Also, apparently Rick left Lighthouse, and they now have a firm that drafts plans for them.
Closing is going to be at 4ish in Roseville on Thursday, so Jen won't have to take a day off. House looks very good. I am guessing they will take good care of it. Steve last night that other builders are the harshest critics of parade homes, funny.
Steve was also saying that they are going to be building two new houses, or at least that is what Rob is saying. Also, apparently Rick left Lighthouse, and they now have a firm that drafts plans for them.
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