Thursday, September 15, 2011

ING Direct living up to high standards

I received an email today, that I didn't have enough money to process a withdraw from my savings account for my auto payment.  This is the first month for the auto payment, so I made a payment early to make sure everything was set up correctly for automatic withdraw.  After that went through successfully, I changed the date to the due date and went on my way happily.

I didn't expect ally to attempt another payment this month, and so when they did the balance was too low (I had put the money into the market, in an attempt to make some quick profit).  I received the email from ING saying what had happened and that they wouldn't charge me a fee.  Now this is an instance when a bank could have very easily charged a fee, so I am very happy that they didn't (of course I would have been pissed if they had :)

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